Permit & Planning

The Permit & Planning module allows city and county agencies to significantly reduce the lifecycle of a permit by streamlining workflow processes and automating permit and inspection related activities. Our web-based solution enables you to track and manage permits and inspections in real-time, and provides online access to citizens using the Public Portal. As a result, agencies experience an increase in operational efficiency and overall customer satisfaction.

The Permit & Planning module helps your agency to:

• Centralize permit and inspection data
• Track and manage unlimited permit types and activities
• Manage inspection requests and results
• Assign inspections based on geographical area, permit type or inspect or workload
• Automatically calculate fees, including charges for late payments and NSF funds
• Tailor standard and custom reports
• Attach notes, scanned images and electronic files to a permit at the detail level
• Monitor contractor license information
• Manage special zoning and conditional requirements
• Process inspections in the field in real time
• Provide citizen access to land management data
• View historical actions association with a parcel or project
• Access associated parcel activities created in other InterLocking Software modules
• Integrate with existing GIS systems

Configurable to Your Unique Requirements

The Permit & Planning module is highly configurable allowing you to define unique business rules and automate complete workflow processes, enabling your staff to work more productively. Its table-driven design supports unlimited user-defined permit and inspection types, as well as jurisdiction-specific data elements. Fees are also user-defined and drive the valuation calculator feature when creating invoices and receiving payments.

Connect the Public

Combine the Public Portal with the Permit & Planning module to provide your citizens with 24-hour online on-demand access to permit and inspection services and information. Our solution enables you to provide greater transparency to citizens and reduce operating costs by providing more self-help services. The Public Portal allows applicants to apply for permits, download forms, pay fees, request inspections and view status via the Internet.

Connect Mobile Staff

Equip your inspectors with a portable computing device* and the Inspection Assistant to allow field specialists to record and manage inspection activities remotely. Synchronize data in real-time when combined with wireless technologies, increasing the efficiency of your mobile staff. Combined with a portable printer, the Inspection Assistant allows inspectors to print inspection results to be left onsite. Customers benefit from faster service and immediate results.

Integrated Functionality

The Permit & Planning module seamlessly integrates with the following InterLocking Software applications:

• Code Enforcement
• Business Licensing
• Animal Licensing
• Inspection Assistant
• Public Portal
• Management Dashboard

_{* Portable computing device must run on a Microsoft operating system.}