Code Enforcement

The Code Enforcement module enables local government agencies to protect the health and safety of citizens by automating the case management process from complaint submittal to resolution. Our solution allows you to configure agency-defined workflow processes used to track and manage all activities associated with a complaint or code violation, enabling your agency to experience a quicker rate of code compliance. Online case submittal is also available to the public using the Public Portal.

The Code Enforcement module helps your agency to:

• Centralize case management data
• Track and manage unlimited case types
• Track and manage code violation activities and deadlines
• Identify contacts as owner, complainant or violator
• View case resolution
• Assign inspections based on geographical area, violation type or inspector workload
• Track investigations, hearings and legal actions
• Automatically calculate violation fines
• Tailor standard and custom reports
• Attach notes, scanned images and electronic files to a case at the detail level
• Process code enforcement cases in the field in real time
• Provide citizen access to code enforcement services
• Create a permanent case history
• Integrate with existing GIS systems
• Access associated parcel activities created in other InterLocking Software modules

Configurable to Your Unique Requirements

The Code Enforcement module is highly configurable and allows you to define unique business rules and automate complete workflow processes, enabling your staff to work more productively. The system's table-driven design supports unlimited user-defined code enforcement types and jurisdiction-specific data elements.

Connect the Public

Combine the Public Portal with the Code Enforcement module to provide your citizens with 24-hour online on-demand access to land management self-help services. The Public Portal allows citizens to submit a violation and track the progress of code enforcement activities until resolution, resulting in a reduction of operating costs and an increase in public satisfaction.

Connect Mobile Staff

Equip your code enforcement officers with a portable computing device* and the Inspection Assistant to allow field specialists to record and manage violation activities remotely and synchronize data in real-time when combined with wireless technologies, increasing the efficiency of your mobile staff.

Integrated Functionality

The Code Enforcement module seamlessly integrates with the following InterLocking Software applications:

• Permit & Planning
• Business Licensing
• Animal Licensing
• Inspection Assistant
• Public Portal

_{* Portable computing device must run on a Microsoft operating system.}